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Guest Service

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Guest Service

These days, nearly everyone owns at least one mobile device and expects to be able to access the Internet wherever they are. However, mobile workers, service providers, suppliers and customers often require more specific access to certain resources in your company’s network, which means that neither UMTS and LTE nor a completely separate guest network provide an adequate solution. macmon guest service, also referred to as macmon guest portal, offers the ideal solution for this:

  1. Intelligent BYOD solution
  2. Non-proprietary compatibility for all environments
  3. Quick and easy start-up
  4. Existing processes can be used and run
  5. Reduces the IT department’s workload by delegating access rights (sponsor portal)
  6. Highly flexible access control for any situation
  7. Complete, real-time overview of all guest devices

Basic Function

The fundamental requirement is as follows: To grant network access to third-party devices in a way that is flexible and meets requirements, and in a way that is optimal with regards to definable resources, that is revocable, has a time limit and can be traced.

A comprehensive Network Access Control solution is required to achieve this, as that is the only way in which all accesses can be monitored. Third-party systems can therefore be prevented from accessing the network without authorisation. The macmon network bundle includes all of the prerequisites for detecting third-party systems and blocking them from the network.

When using the macmon guest portal, you can not only disconnect third-party devices from the network, you can also specifically transfer them to a receiving network – for both LAN and WLAN, of course. In the receiving network, they are guided via a captive portal to the macmon guest portal, in which they must register in order to access the network. The log-on information that is required can be created and transferred in advance, prepared in the form of lists. This can then be kept at reception, for example, or if required, sent by e-mail or SMS after a successful self-registration. The shared resources and the duration of the access can be defined when creating the access data, which means that every “visitor“ can access precisely those resources that are approved for them.

From a technical point of view, SNMP and 802.1X technology can be used to implement this. However, in a wireless network in particular, 802.1X is strongly recommended. This is supported by almost all professional access points, meaning that the technical prerequisites are already fulfilled.

Speak to ITB about macmon Partner Guest Service licences today:
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